Privacy Policy | James Langer

Introduction

James Langer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jameslanger.com or use our services related to event moderation and business coaching.

Information We Collect

Information You Provide Directly

Contact information when you schedule consultations through Calendly
Name, email address, and phone number for booking purposes
Business information shared during coaching sessions
Correspondence when you contact us directly

Information Collected Automatically

Browser type and version
Operating system
IP address and general location data
Pages visited and time spent on our website
Cookies and similar tracking technologies

Third-Party Services

Calendly Integration

We use Calendly for appointment scheduling. When you book a consultation, your information is processed by Calendly according to their privacy policy. Calendly is based in the United States and may transfer your data outside the European Economic Area.

Cookies

Our website uses cookies to improve your experience. Calendly also sets cookies for scheduling functionality. You can control cookie preferences through our cookie banner or your browser settings.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

Contractual necessity: To provide our coaching and moderation services
Legitimate interests: To improve our website and communicate about our services
Consent: For marketing communications and non-essential cookies
Legal obligations: To comply with applicable laws and regulations

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right of access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request limitation of data processing
Right to data portability: Request transfer of your data
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Contact information: Until you request deletion or withdraw consent
Business coaching records: Up to 7 years for professional standards compliance
Website analytics: Up to 24 months
Marketing communications: Until you unsubscribe

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Contact Information

For any questions about this Privacy Policy or to exercise your data protection rights:

Email: privacy@jameslanger.com

Data Protection Officer: James Langer

Address: Vienna, Austria

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.